Frequently Asked Questions

We currently ship only to delivery addresses within the United States.

Shipping is free for all orders delivered within the United States.

Orders are processed within 1–2 business days.

The daily order cut-off time is 3:00 PM Eastern Time (New York time). Orders placed after this time, on weekends, or on public holidays will be processed starting from the next business day.

After processing, delivery usually takes 4–7 business days within the United States.

Yes. Once your order has been shipped, you will receive a shipping confirmation by email. Tracking information will be included when available.

Yes. You may request a return within 30 days of delivery in accordance with our Refund & Return Policy.

Returned items must be unused, unworn, and in the same condition as received. Items should be returned in the original packaging, including tags, accessories, and shoe box where applicable, together with proof of purchase.

Unless the return is due to our error, such as a wrong item, defective item, or item damaged in transit, the customer is responsible for the cost of return shipping.

Approved refunds are processed within 7 days after the returned item has been received and passes inspection. Depending on your bank or payment provider, it may take additional time for the refund to appear on your account.

Please contact us within 7 days of delivery at info@street-dropz.com and include your order number together with clear photos of the item and packaging. We will review the issue and work to resolve it.

If you need to cancel or change an order, please contact us as soon as possible. We cannot guarantee changes once processing or shipping has started.

You can contact us at:
E-Mail: info@street-dropz.com
Phone: +1 740-757-6207

Streetdropz
6101 S County Line Rd
Willowbrook, IL 60527
United States